Introducing Our New Customer Support Portal
We’re excited to announce the official launch of our new Customer Support Portal, going live on 14/10/2024. This portal will provide a seamless and efficient way for our customers to submit support requests, access valuable resources, and receive faster responses.
Getting Started
Customers can now submit support requests for the Cambrian System in two easy ways:
- Via our web portal: Customer Support Portal
- By sending an email to support@caint.io, which will automatically create a support ticket.
Benefits of the New Portal
- Streamlined Communication: All support queries are organised and tracked, ensuring that nothing falls through the cracks.
- Faster Response Times: The new system allows our team to address your issues more quickly and efficiently.
- Access to Knowledge Base: Customers will also have access to a robust knowledge base, where they can search for helpful articles and solutions to common issues on their own.
Why This Matters
We understand the importance of reliable support in keeping your operations running smoothly. With the introduction of this portal, we’re committed to improving the quality and speed of service, making sure your experience with Cambrian Robotics is as smooth and productive as possible.
We’re excited to offer this new tool to our valued partners and integrators, and we look forward to helping you in a more efficient and accessible way.
